.zaka-cs-btn{position:fixed;right:24px;bottom:40px;width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#ff5b4a,#e8341f);box-shadow:0 8px 24px rgba(232,52,31,.38);display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:99999;transition:.25s}
.zaka-cs-btn:hover{transform:translateY(-4px) scale(1.04)}
.zaka-cs-btn svg{width:26px;height:26px;fill:#fff}
.zaka-cs-badge{position:absolute;top:-2px;right:-2px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:#fff;color:#e8341f;font-size:11px;font-weight:700;display:none;align-items:center;justify-content:center;box-shadow:0 2px 6px rgba(0,0,0,.18)}
.zaka-cs-panel{position:fixed;right:24px;bottom:110px;width:360px;height:540px;background:#fff;border-radius:14px;box-shadow:0 20px 60px rgba(0,0,0,.22);display:none;flex-direction:column;overflow:hidden;z-index:99999;font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif}
.zaka-cs-panel.open{display:flex}
.zaka-cs-head{background:linear-gradient(135deg,#ff5b4a,#e8341f);color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px}
.zaka-cs-head .t{font-size:15px;font-weight:600}
.zaka-cs-head .s{font-size:11px;opacity:.85;margin-top:2px}
.zaka-cs-head .x{margin-left:auto;cursor:pointer;font-size:20px;line-height:1;opacity:.9}
.zaka-cs-body{flex:1;overflow-y:auto;padding:14px;background:#f6f7f9}
.zaka-cs-msg{display:flex;margin-bottom:12px}
.zaka-cs-msg .bub{max-width:78%;padding:9px 12px;border-radius:10px;font-size:13px;line-height:1.55;word-break:break-word;white-space:pre-wrap}
.zaka-cs-msg.visitor{justify-content:flex-end}
.zaka-cs-msg.visitor .bub{background:#ff5b4a;color:#fff;border-bottom-right-radius:3px}
.zaka-cs-msg.admin .bub{background:#fff;color:#23272f;border-bottom-left-radius:3px;box-shadow:0 1px 3px rgba(0,0,0,.07)}
.zaka-cs-msg.sys{justify-content:center}
.zaka-cs-msg.sys .bub{background:rgba(0,0,0,.05);color:#7a8190;font-size:12px;border-radius:8px;padding:5px 10px}
.zaka-cs-time{text-align:center;font-size:11px;color:#a2a9b6;margin:10px 0}
.zaka-cs-foot{border-top:1px solid #eceef2;padding:10px;background:#fff}
.zaka-cs-foot textarea{width:100%;height:56px;border:none;resize:none;outline:none;font-size:13px;line-height:1.5;font-family:inherit;box-sizing:border-box}
.zaka-cs-foot .row{display:flex;align-items:center;justify-content:space-between}
.zaka-cs-foot .hint{font-size:11px;color:#a2a9b6}
.zaka-cs-send{background:#ff5b4a;color:#fff;border:none;border-radius:7px;padding:7px 18px;font-size:13px;cursor:pointer}
.zaka-cs-send:disabled{opacity:.5;cursor:default}
.zaka-cs-quick{display:flex;gap:6px;flex-wrap:wrap;padding:8px 10px 0;background:#fff}
.zaka-cs-quick span{font-size:12px;color:#5b6472;border:1px solid #e6e8ee;border-radius:12px;padding:3px 10px;cursor:pointer}
.zaka-cs-quick span:hover{border-color:#ff5b4a;color:#ff5b4a}
@media (max-width:520px){.zaka-cs-panel{right:8px;left:8px;width:auto;bottom:96px;height:62vh}.zaka-cs-btn{right:14px;bottom:24px}}